Modern Slavery Statement for Cleaners NW1

Cleaners NW1 is committed to conducting business with integrity, respect, and accountability. This modern slavery statement sets out the steps we take to help prevent modern slavery, human trafficking, forced labour, and exploitation within our own operations and across our supply chain. We recognise that cleaning services can involve varied labour arrangements, subcontracting, and procurement activity, and we therefore apply controls designed to protect workers and uphold ethical standards.

Our position is clear: we operate a zero-tolerance policy toward modern slavery in any form. Every person working for or with Cleaners NW1 must be treated fairly, lawfully, and with dignity. We expect our employees, managers, contractors, and suppliers to follow the same principles. Any breach of this policy may result in immediate corrective action, termination of contracts, or referral to the relevant authorities where appropriate.

We support these commitments through recruitment checks, worker verification processes, and internal oversight. Where labour is sourced through agencies or subcontractors, we seek assurance that employment practices are lawful and transparent. Our procedures are designed to reduce the risk of hidden coercion, debt bondage, retention of documents, or other abusive practices that can affect vulnerable workers.

Supplier Standards and Due Diligence

We recognise that the greatest risks may exist beyond direct employment, particularly within cleaning supply chains and associated services. For this reason, Cleaners NW1 applies proportionate due diligence when selecting and retaining suppliers. We assess whether suppliers have suitable policies, lawful labour practices, and appropriate management controls. When necessary, we request declarations confirming compliance with anti-slavery requirements and ethical employment standards.

Supplier Audits and Monitoring

A central part of our approach is the use of supplier audits. These audits may include document reviews, labour practice checks, and targeted follow-up where concerns are identified. We may review pay records, contractual arrangements, and evidence of right-to-work compliance, as permitted by law and contract. Risk-based monitoring helps us focus on higher-risk relationships, while also reinforcing expectations across lower-risk suppliers. If a supplier cannot demonstrate acceptable standards, we will take action to improve performance or end the relationship.

Training also supports this work. Managers involved in recruitment, procurement, and supplier oversight are encouraged to understand warning signs such as restricted freedom of movement, unexplained deductions, or inconsistent working conditions. By strengthening awareness, Cleaners NW1 aims to make its anti-slavery controls practical and effective rather than merely procedural.

Reporting Channels and Response

We encourage anyone who has concerns about modern slavery, unsafe labour practices, or unethical conduct to raise them without delay. Clear reporting channels are essential to identifying risk early and protecting workers. Reports may be made through internal management routes or designated safeguarding channels, and concerns will be treated seriously, confidentially, and in line with applicable law. We do not permit retaliation against anyone who raises a concern in good faith.

When a concern is reported, we aim to investigate promptly and proportionately. This may include speaking with the relevant manager, reviewing employment records, or seeking further evidence from the supplier involved. Where necessary, we will pause business activity, request remedial action, or escalate the matter to the appropriate external body. Our response is guided by fairness, urgency, and a commitment to protecting potential victims.

Cleaners NW1 also recognises that continuous improvement is vital. Modern slavery risks can change over time, especially when new suppliers are introduced or working practices evolve. We therefore keep our controls under review and update them where lessons are identified. This helps us maintain a resilient approach to safeguarding labour rights across our operations.

Annual Review and Accountability

This statement and the measures supporting it are subject to annual review. Each year, we assess whether our policy remains effective, whether supplier monitoring is adequate, and whether additional training or due diligence is required. We consider any incidents, reported concerns, audit outcomes, and developments in legislation or best practice. If improvements are needed, we will revise our procedures and strengthen oversight accordingly.

Through this ongoing process, Cleaners NW1 demonstrates a sustained commitment to ethical business conduct. Our approach is built on prevention, vigilance, and accountability, with the clear expectation that modern slavery has no place in our workplace or supply chain. By combining a zero-tolerance policy, supplier audits, accessible reporting channels, and annual review, we aim to uphold responsible standards in every aspect of our service.